Privacy Policy

Renew Skin & Hair Care Studio is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or otherwise interact with our services.

By using the site or placing an order, you agree to the terms of this Privacy Policy.

​

Information We Collect

 

Personal Information

When you place an order or register on our site, we may collect the following:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely via third-party gateways)

• Account login details (if you register)

 Non-Personal Information

We automatically collect certain information about your device and browsing behaviour, including:

• IP address

• Browser type and version

• Referring URLs

• Pages visited and time spent

• Cookies and similar technologies

​

How We Use Your Information
 

We use your information to:

• Process and fulfil your orders

• Communicate with you about your orders and customer service inquiries

• Send you marketing emails (only with your consent)

• Improve our website and services

• Detect and prevent fraud or abuse

• Comply with legal obligations​

​

Sharing Your Information

We do not sell or rent your personal data. We may share it with:

• Payment processors (e.g., Stripe, PayPal)

• Shipping providers (e.g., USPS, FedEx, DHL)

• Email and marketing services (e.g., Mailchimp, Klaviyo)

• Legal authorities, if required to comply with laws or protect our rights

• ​

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Store user preferences

• Enable shopping cart functionality

• Analyse website traffic and behaviour

• Deliver targeted ads (where consented)

You can manage cookies through your browser settings.
 

Limitation of Liability

Under no circumstances shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the site or reliance on any information provided on the site. Your use of the site and your reliance on any information on the site are solely at your own risk.

​​

Testimonials Disclaimer

The Site may contain testimonials by users of our products and/or services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users and may not necessarily be representative of all users of our products and/or services.

We do not claim, and you should not assume, that all users will have the same experiences. 
 

Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the site.

 

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customise the site and improve your experience.

​

Data Retention

We retain your information only as long as necessary to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements.